FAQ's
Welcome to our FAQ, we are so happy to have you here and as a customer.
We have tried to answer the most common questions.
What materials are your license plates and frames made from?
- Our license plates and frames are crafted from high-quality materials, including #304 grade stainless steel, powder coated steel, aluminum, UV, printed, and laser-cut high-impact acrylic. We offer multiple options to suit your preferences and ensure durability.
Can I customize my license plate or frame?
- Yes! We offer custom designs for license plates, frames, and other car accessories. You can personalize your order with text, colors, or images to match your style. This process will include design, proof, building, then shipping your item. Pricing for custom products varies based on design and material.
Do you offer bulk discounts for wholesale purchases?
- Yes, we provide special pricing for wholesale customers. If you're interested in carrying our products, please contact us at 1-800-874-8044 or email us for more details.
How long will it take to receive my custom order?
- Each custom order goes through several additional steps before being built. The timeline for custom work will vary based several factors. The expected timeline for your custom order will be discussed after an initial discussion of you request.
What payment methods do you accept?
- We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer several other secure payment methods.
Where are your products manufactured?
- All of our products are proudly made and hand-assembled in the USA at our facility in Ormond Beach, Florida.
How do I care for my license plate or frame?
- To keep your product looking great, simply clean it with mild soap and water. Avoid using harsh chemicals or abrasive materials to ensure its longevity.
Do you offer free shipping?
- Yes, we offer free standard shipping on all orders within the continental United States.
What is your return policy?
- We accept returns on unused, non-custom items within 30 days of purchase. For custom products, returns are only accepted if the item arrives damaged or defective.
Can I track my order?
- Absolutely! Once your order ships, you’ll receive a tracking number via email to follow its journey to your door.
Are items always in stock?
We use Just-In-Time (J.I.T) manufacturing, which means every product is made to order. This ensures that our items are always in stock and allows us to minimize overhead costs. These savings are passed along to you, ensuring you get the best possible price for high-quality, custom-made products.